Hubungan Aplikasi Metode EUCS (End User Computing Satisfaction) dengan Kepuasan Kerja Perawat dalam Penggunaan SIMRS di RSUD Dr. Doris Sylvanus Palangka Raya
DOI:
https://doi.org/10.61132/vitamin.v2i2.801Keywords:
EUCS, Job Satisfaction, Nurses, SIMRSAbstract
Hospitals, as institutions providing healthcare services, must maximize technological advancements. One such advancement is the use of SIMRS (Hospital Management Information System) in accordance with the Indonesian Minister of Health Regulation No. 82 of 2013. The use of SIMRS is predicted to enhance the hospital's efficiency, effectiveness, professionalism, performance, as well as access and services. Nurses' satisfaction in using SIMRS will impact the improvement of patient care quality. One method to evaluate user satisfaction with SIMRS is EUCS (End User Computing Satisfaction), developed by Doll and Torkzadeh, which consists of five dimensions: content, format, accuracy, ease of use, and timeliness. This study aims to determine the relationship between the application of the EUCS method and nurses' job satisfaction in the use of SIMRS at RSUD dr. Doris Sylvanus Palangka Raya. Methods: This research is correlational, employing a cross-sectional design. Respondents were selected using purposive sampling and the chi-square statistical test was used. The sample consisted of 175 inpatient nurses at RSUD dr. Doris Sylvanus Palangka Raya. Results: The chi-square statistical test showed a p-value = 0.000, or a significance level of p < 0.05, indicating that there is a relationship between the application of the EUCS method and nurses' job satisfaction in the use of SIMRS at RSUD dr. Doris Sylvanus Palangka Raya. Conclusion: Effectiveness and efficiency are the primary goals of SIMRS usage, which creates convenience and transparency, ultimately expected to enhance nurses' job satisfaction.
Downloads
References
Ainaa Azmi, N., Mahmud, A., & Abd Rahman, A. (2022). Satisfaction level and its associated factors among government electronic medical record system users in Klang Valley. Malaysian Journal of Public Health Medicine, 2022(2).
Alfiansyah, G., Fajeri, A. S., Santi, M. W., & Swari, S. J. (2020). Evaluasi kepuasan pengguna electronic health record (EHR) menggunakan metode EUCS (End User Computing Satisfaction) di unit rekam medis Pusat RSUPN Dr. Cipto Mangunkusumo. Jurnal Penelitian Kesehatan “SUARA FORIKES” (Journal of Health Research “Forikes Voice”), 11(3), 258. https://doi.org/10.33846/sf11307
Andini, H., Widodo, A., Rumana, N. A., & Indawati, L. (n.d.). Tinjauan kepuasan pengguna dalam menggunakan rekam medis elektronik (RME) di Rumah Sakit Siloam Balikpapan.
Darmawanti, D. (2019). Hubungan karakteristik perawat terhadap tingkat kepuasan pelaksanaan nursing early warning scoring system (NEWS) di ruang rawat Neurosain RSUPN Dr. Cipto Mangunkusumo Jakarta. Skripsi disusun oleh.
Doll, W. J., Deng, X., Raghunathan, T. S., Torkzadeh, G., & Xia, W. (2004). The meaning and measurement of user satisfaction: A multigroup invariance analysis of the end-user computing satisfaction instrument. Journal of Management Information Systems, 21(1), 227–262.
Fitriani, N., & Sakit, D. M. R. (2017). Hubungan kepuasan kerja terhadap kinerja perawat di instalasi rawat inap RSUD Labuang Baji Provinsi Sulawesi Selatan. Departemen Manajemen Rumah Sakit Fakultas Kesehatan Masyarakat Universitas Hasanuddin Makassar.
Hasibuan, M. S. P. (2005). Manajemen sumber daya manusia (Edisi revisi). Bumi Aksara.
Karya, D. F., Nur, A., & Saputri, I. (n.d.). Pengaruh model DeLone dan McLean terhadap kepuasan pengguna pada pengguna aplikasi OVO di Surabaya. https://katadata.co.id/berita/2019/10/07/persaingan-bisnis-dompet-digital-makin-ketat-dan-
Machmud, R. (2018). Kepuasan penggunaan sistem informasi (studi kasus pada T3-Online).
Magister, M., Hadi, S., Taswanda, S., Ferhat Aziz, T., & Taryo, T. (2021). Manajemen S-2 Sistem Informasi Manajemen (Sarwani, Supratikna Hadi, Taryo Taswanda, & Aziz Ferhat, Eds.; 1st ed., Vol. 1). Unpam Press. www.unpam.ac.id
McGill, T. J., & Klobas, J. E. (2003). User developed applications and information systems success: A test of DeLone and McLean’s model. http://www.idea-group.com/irmjback.htm
Nursalam. (2011). Daftar isi. https://perpustakaan.rsmoewardi.com/index.php?p=fstream&fid=8&bid=13
Pratiwi, M. A., Syahbaniar, D., & Dwarti, E. D. (2023). Implementasi SIMRS di Rumah Sakit Umum Mitra Delima dalam kesiapan penerapan Permenkes 24 Tahun 2022. Journal Health Care Media, 7(1). http://stikeswch-malang.e-journal.id
Puspitasari, T. D., HP, D. S., & Roziqin, M. C. (2017). Penerapan analisis jalur kepuasan pengguna terhadap intensitas pengguna SIMRS. Jurnal Sistem Informasi Bisnis, 7(2), 131. https://doi.org/10.21456/vol7iss2pp131-138
Rahmadani, S., Anwar, A. A., & Rochka, M. M. (2023). Kepemimpinan, iklim organisasi rumah sakit, dan kepuasan kerja perawat. Penerbit NEM. https://books.google.co.id/books?id=8SLJEAAAQBAJ
Rangkuti, F. (2018). Measuring customer satisfaction: Teknik mengukur strat. Meningkatkan kepuasan pelanggan. Gramedia Pustaka Utama.
Rasman, Y. I. K. (2012). Gambaran hubungan unsur-unsur end user computing satisfaction terhadap kepuasan pengguna sistem informasi rumah sakit di Rumah Sakit Umum Daerah Kota Depok tahun 2012. Depok: Universitas Indonesia.
Saputro, P. H., Djoko Budiyanto, A., & Santoso, A. J. (2015). Model DeLone and McLean untuk mengukur kesuksesan e-government Kota Pekalongan. Scientific Journal of Informatics, 2(1). http://journal.unnes.ac.id/nju/index.php/sji
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Vitamin : Jurnal ilmu Kesehatan Umum

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.