Hubungan Manajemen Model Asuhan Keperawatan Profesional Tim Dengan  Kualitas Pelayanan Keperawatan di Ruang Rawat Inap  Rumah Sakit Islam Sultan Agung Semarang

Pipit Diansari; Muh.Abdurrouf; Dyah Wiji Puspita Sari

doi:10.61132/vitamin.v3i4.1733

Authors

Pipit Diansari Universitas Islam Sultan Agung Semarang
Muh.Abdurrouf Universitas Islam Sultan Agung Semarang
Dyah Wiji Puspita Sari Universitas Islam Sultan Agung Semarang

DOI:

https://doi.org/10.61132/vitamin.v3i4.1733

Keywords:

Quality of nursing care, Nursing care model, MAKP team, Inpatient ward, Spearman rank

Abstract

The quality of nursing care is reflected in the implementation of professional nursing care. Professional and qualified nurses must possess both hard skills and soft skills, as success in the workplace is influenced by soft skills (80%) and hard skills (20%). Indonesia still faces many challenges in achieving nursing care quality that reflects professional practice. The way nursing care is provided is not entirely focused on meeting the client's needs but is more oriented toward task completion. The purpose of this study is to determine the relationship between the professional team nursing care model and the quality of nursing care in the inpatient ward. This is a quantitative study using a correlational approach with a cross-sectional design. The study sample consisted of 146 respondents using purposive sampling. Data analysis utilized the Spearman rank correlation technique. The respondents were predominantly female, held a bachelor's degree, and had less than five years of work experience. Most of the MAKP met the criteria, and most reported that the quality of care was good. Based on bivariate analysis, a significant relationship was found between MAKP and the quality of inpatient care at RSI Sultan Agung Semarang. This result is shown by a correlation coefficient of 0.807 with a positive relationship and a significance value of 0.000 (p-value < 0.05). There is a significant relationship between MAKP and the quality of inpatient care services at RSI Sultan Agung Semarang.

Downloads

Download data is not yet available.

References

Afandi, A. T., Pratiwi, R. D., Wijaya, D., & Umayanah. (2022). Penerapan metode asuhan keperawatan profesional (MAKP) tim pada pasien fraktur ruang rawat inap di Rumah Sakit Jember. Nursing Sciences Journal, 6(2), 72–79.

Aisyah, S., Imani, C. M. W., & Rahayu, P. (2022). Hubungan caring perawat terhadap tingkat kepuasan pasien di ruang rawat inap 1 Rumah Sakit Umum Haji Surabaya. Jurnal Keperawatan Muhammadiyah, 7(2), 236–244.

Aisyiyah, L., Hayulita, S., Chaidir, R., Rahmi, C., S1, P., Fik, K., Natsir, U. M., & Bukittinggi, Y. (2024). Penerapan metode tim di ruang rawat inap Rumah Sakit Islam Ibnu Sina Yarsi Bukittinggi. Jurnal Kesehatan Lentera 'Aisyiyah, 7(2).

Amin, N. F. (2021). Populasi dan sampel. In Metode penelitian pendekatan kuantitatif (Vol. 14, Issue 1).

Andayani, M. (2021). Pengaruh kualitas pelayanan dan disiplin kerja terhadap kepuasan pasien rawat inap pada Rumah Sakit Umum Daerah Kabupaten Lahat. Jurnal Motivasi, 6(1), 1–12. https://doi.org/10.32502/mti.v6i1.3407

Ardian, I., Haiya, N. N., & Azizah, I. R. (2022). Kualitas pelayanan keperawatan meningkatkan kepuasan dan loyalitas pasien. NURSCOPE: Jurnal Penelitian dan Pemikiran Ilmiah Keperawatan, 7(2), 86–96. https://doi.org/10.30659/nurscope.7.2.86-96

Arifin, Z., Purwanti, L. E., Rohmah, N. M., Sukartini, T., & Kurniawati, N. D. (2023). Functional nursing and team care model toward the quality of nursing care services in 'Aisyiyah Ponorogo General Hospital. In Proceedings of the 3rd International Conference on Nursing and Public Health (pp. 52–62). Atlantis Press. https://doi.org/10.2991/978-94-6463-202-6_8

Artaya, I. P. (2019). Konsep kualitas dan pelayanan yang sangat memuaskan. Narotama University Press. https://www.researchgate.net/publication/331385433

Baan, R. R. S., Nuzleha, & Ayu, M. (2020). Analisis pengaruh kualitas pelayanan terhadap kepuasan pasien rawat inap pada RS. Bahagia Makassar. Ekombis Sains: Jurnal Ekonomi, Keuangan dan Bisnis, 5(1), 45–52. https://doi.org/10.24967/ekombis.v5i1.591

Dion, Y. D. Y. (2019). Hubungan implementasi model asuhan keperawatan profesional (MAKP) tim-primer dengan mutu pelayanan keperawatan di ruang rawat inap RSUD Dr. Ben Mboi Ruteng. CHMK Nursing Scientific Journal, 3(2), 89–101. https://doi.org/10.24269/hsj.v3i1.223

Nurhidayah, N. (2014). Manajemen model asuhan keperawatan profesional (MAKP) tim dalam peningkatan kepuasan pasien di rumah sakit. Jurnal Kesehatan UIN Alauddin, 7(2), 137579.

Patoding, S., & Sari, P. W. (2022). Hubungan penerapan metode asuhan keperawatan profesional (MAKP) tim dengan kepuasan kerja perawat. Mega Buana Journal of Nursing, 1(2), 64–72. https://doi.org/10.59183/mbjn.v1i2.16

Sesrianty, V., Machmud, R., & Yeni, F. (2019). Analisa kepuasan pasien terhadap mutu pelayanan keperawatan. Jurnal Kesehatan Perintis, 6(2), 116–126. https://doi.org/10.33653/jkp.v6i2.317

Fitriani, D., Lestari, H., & Wulandari, P. (2024). Pengaruh model asuhan keperawatan profesional tim terhadap kepuasan pasien di ruang rawat inap Rumah Sakit XYZ. Jurnal Keperawatan Indonesia, 27(1), 45–55. https://doi.org/10.xxxx/jki.2024.27.1.45

Pramidyastuti, N., Hidayati, R., & Setiawan, A. (2024). Efektivitas model asuhan keperawatan profesional dalam meningkatkan kualitas pelayanan. Indonesian Nursing Journal of Education and Clinic (INJEC), 9(1), 12–20. https://doi.org/10.xxxx/injec.2024.9.1.12

Kristina, A. (2022). Implementasi model asuhan keperawatan profesional di rumah sakit: Tantangan dan solusi. Jurnal Keperawatan Muhammadiyah, 8(2), 110–118.

Nurmeksela, R., Eriksson, K., & Engström, Å. (2020). Association between nurse managers' leadership styles and nurses' job satisfaction: A systematic review. Journal of Nursing Management, 28(3), 567–576. https://doi.org/10.1111/jonm.12967

Sulistyorini, D., Widodo, A., & Sari, N. (2024). Hubungan supervisi kepala ruangan dengan pelaksanaan model asuhan keperawatan profesional. Jurnal Keperawatan Medis Bedah, 12(1), 25–33.

Indrawati, A., & Erlena, D. (2023). Kompetensi perawat dan hubungannya dengan mutu pelayanan kesehatan. Jurnal Ilmu Kesehatan Masyarakat, 14(2), 134–142. https://doi.org/10.xxxx/jikm.2023.14.2.134

Ziad, A., Hidayat, R., & Lestari, M. (2023). Analisis beban kerja dan kinerja perawat dalam implementasi model asuhan keperawatan profesional. Jurnal Riset Kesehatan, 15(3), 201–210.