Suci Fitriani Sammulia, Desy Maniarti Gusmali, Henny Rachdiati, Iyan Jani, Nurlia Oktaviyanti. Analisis Tingkat Kepuasan Konsumen Terhadap Kualitas Pelayanan Obat Tanpa Resep Di Apotek Kimia Farma Batam Center. JPM [Internet]. 2023 Jul. 30 [cited 2025 Apr. 26];1(4):01-14. Available from: https://journal.arikesi.or.id/index.php/OBAT/article/view/238